Support & Knowledge Hub Launch

What's new# Link to this section

• Help & Support hub — documentation, knowledge base, release notes, known issues, your tickets and contact support, all in one place in the dashboard.
• Public help centre — documentation and the knowledge base are now readable without signing in, at /help, /docs, /releases and /known-issues.
• Ask AI — the assistant now answers documentation questions and cites the articles it used. Signed in, it also answers questions about your own workspace, plan and usage. It works without selecting a project.
• Knowledge search — one search across documentation, the knowledge base, troubleshooting, FAQs, known issues and release notes.
• Contact support without an account — anonymous requests now reach the support team and can be followed with a private link.
• Release notes — this page. Editorially written, never generated from commit history.

Improvements# Link to this section

• Escalating from the assistant to a support request carries the conversation summary, the articles consulted and the page you were on, so you do not repeat yourself.
• Article pages carry a table of contents, related articles, and a "Was this helpful?" control.
• Known issues are now structured, with a lifecycle state, severity and a documented workaround, and link to live system status.

Fixes# Link to this section

• The dashboard "Changelog" link now points at release notes rather than the blog.

Known limitations# Link to this section

• API endpoint documentation is not part of this release. Key management is documented; the endpoint reference is published separately.
• When the public assistant's daily capacity is reached it becomes temporarily unavailable. Search, documentation and contacting support are unaffected.